For Your Industry · Australia-wide, based in Melbourne
Independent agencies and small franchise branches. Listing launches without rework. Property management without PM burnout. Faster offer-to-settlement cycles. We work inside the CRMs your agency already runs.
Rework is baked into property management. Listing launches fragmented across forms, portal uploads, and vendor comms. Inspection reports rebuilt for every exit. Maintenance requests re-keyed into two systems. Most of the rework sits in handoffs. Property managers do not need new tools. They need the existing ones to talk to each other.
Pain points we fix
Six places the work tends to hurt. Six concrete fixes. Native CRM automation first, integration built around it. Scoped at the Audit, delivered fixed-price.
Disclosures, photos, portal uploads, vendor comms, compliance checks. Each in a different tool, each waiting on someone. We collapse the launch into a single initiated flow, evidenced end to end.
Every open inspection generates parallel touchpoints to vendor and buyer, manually managed. Time agents could spend listing, they spend chasing. We route OFI sequences automatically, with agent review where it matters.
Entry, routine, and exit condition reports captured in three different formats, then reconciled by hand for bond hearings. We structure capture once, flag the bond-relevant items, and hand clean evidence to accounts.
VCAT timing matters. Lease-breach evidence has to be airtight. Manual escalation is where matters get lost. We stage escalation with the documentation captured as the process runs, not reconstructed after.
Your trust software is the system of record, but the reconciliation happens elsewhere. Audit findings, payment errors, lost evidence. We integrate around the trust software without replacing it.
Weekly reports during a campaign mean OFI numbers, buyer feedback, market context, and recommended next moves, all pulled from different tools and stitched into one document. Each report eats half an agent's afternoon. We assemble the report from CRM data so the agent walks into the vendor meeting with the work done.
The agency stack
Native CRM automation first. We don't replace what you already pay for.
Sales CRMs
Property management
Pricing at a glance
Only the Workflow Audit is fixed-priced. Build, AI, retrofit, and plan figures are indicative starting prices. Your specific pricing is fixed at the end of the Audit.
Common questions
Closer to fifteen minutes to review and send than half a day to assemble. OFI numbers, buyer feedback, market context, and recommended next moves are pulled from CRM data and stitched into one report. The agent reviews the draft, adds context where they want to, and sends. Weekly vendor reporting becomes a habit, not a project.
No. The research on PM burnout is clear: the issue is operational rework, not headcount. Most PM automations redirect the hours PMs spend rebuilding inspection reports, re-keying maintenance requests, or correcting documentation errors into the client-facing work PMs actually chose the role for. Retention improves. Headcount doesn't drop.
We don't use AI for listing descriptions that could overstate features (an Australian Consumer Law concern). We will deploy AI for document extraction (lease agreements, condition reports, landlord instructions) under review-first rules. Every extracted fact is flagged for the PM or agent before it lands anywhere client-facing.
Depends. If the migration is 3+ months away, automating your current CRM is often wasted effort. If migration is 12+ months away, automating current workflows in the current CRM usually pays back before migration forces a rebuild. We'll say so honestly at the scoping call, even if it means deferring the engagement.
Related industries
BID-ready file notes. Aggregator CRM cleanup. Lender submission packs. Post-settlement admin.
Continue →Engagement letter to onboarding. BAS pipeline. EOFY workpapers. TASA-compliant disclosure.
Continue →Industry-agnostic engagement model. Client onboarding, document work, multi-tool handoffs, reporting pipelines.
Continue →Two weeks. $1,500 fixed. Credited against your first Build if you proceed.
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